Services

Computer Repair Package w/ Virus RemovalĀ  and Free Delivery $95

Note: Did you know that most issues can be fixed remotely? Get it fixed faster, cheaper, and easier with our amazing remote support tools, you won’t even have to leave the house!

We pick-up the computer from you, complete the repairs in 24-48 hours, and we return it to you all for a flat rate. You never pay more than $95 for labor and you pay what we pay for parts! Pick-up and delivery is free to anywhere in Eugene or Springfield! We work to get the lowest prices on parts so you get the best value. Diagnosis is always free and if we can’t fix it or you decide it’s not worth fixing, we won’t charge you anything. If you are thinking of going with somebody else, don’t! We’ll meet any competitor’s offer so you can see the difference for yourself.

The basic repair (Mac, PC, or Linux) includes:

  • Installation of FREE anti-virus and anti-malware software (set to scan+update monthly)
  • Removal of any viruses/malware (most computers have quite a few!)
  • Installation of all available Windows/OS X updates and updates for other programs
  • Re-installation of Windows, OS X, or Linux if necessary
  • Configuration of your computer for optimum performance, longevity, and security
  • Complete diagnostics and check of all hardware including your disk and memory
  • Defragmentation of your hard drive
  • Optimization of your startup sequence for faster boot times and speed
  • Installation of an ad blocker for Firefox
  • Installation of other software you select/have
  • Installation/removal of any hardware you specify (you pay market rate for any new hardware)
  • Fixing of pretty much anything you can think of
  • Our rock solid 30-day money back guarantee!

Call the Ninja works hard to make sure you’re 100% satisfied with our work and will go above and beyond what’s required. We’re happy to help you set up other electronics or advise you on other technology-related needs (such as purchasing a new computer or setting up a backup system). When we work on your computer, we make two backups of all of your data and then securely delete it when the computer is safely in your hands again. When you give us your computer, you can be sure that not only are you getting a great deal, but your computer is being serviced by a technician who is following all the industry best practices.

On-Site Services (flat-rate or $75/hour)

Whether you’re a business or residential client, the rate you pay is the same. We offer both hourly and flat-rate services. Our technicians are experienced in networking, printer setup, computer repair, malware removal, network security, and much more. Give us a call and we’ll figure out a price that works for you. Whenever we do hourly work, we set a ceiling price in our quote that we will never go over. This insures that the rate you expect is the rate we charge — just another small thing that makes us different from the competition. And of course, if we can’t fix the problem, we won’t charge you a dime.

$195 Data Recovery

Accidentally deleted a file? Formatted your hard drive? Hard drive that won’t turn on or makes scary noises? Fear not! We can recover data from hard drives, flash drives, memory cards, CDs/DVDs, and much more. Like our repair service, diagnostics are free so we can tell you what happened to the data and if we can get it back. If we are unable to recover your data, there is no charge to you. Unlike other data recovery places, we don’t give you an “initial quote” and then run up the price. $195 is the price and it stays at $195. Once your data is recovered, we can transfer it to an external hard drive of yours or sell you one. We can also put it on DVDs, online for you to download, or deliver it whatever way is most convenient for you.

In some rare cases where there is severe physical damage to the drive (crashed heads, broken motors, etc), we must open the drive in a clean room environment which incurs additional fees. We will, of course, make sure you’re willing to pay the extra cost before going through with the recovery. The ultimate cost depends on the state of the drive, so we can’t give a final quote before performing the diagnostics.

Data Transfer + Custom-quote services

Don’t need a repair but need something else done on your computer? Call us for a flat-rate quote on what you need. For example, many customers simply want their data transferred from an old, broken computer to their new one. This service is only $50.

We accept cash, check, credit cards, and now BitCoin!

So.. what are you waiting for? Call the Ninja at (541)-203-4CTN