Privacy Policy

When we work on your computer or perform data recovery services for you, we make two backups of your data just in case anything goes wrong. When the computer is returned to you, we securely delete that data. Data is stored on an encrypted drive with a minimum of 128-bit encryption, the same strength used to protect your identity when banking online. The only computers that access that drive run Linux (widely regarded as the world’s most secure operating system) configured for additional security. Only the technician working on your specific device has access to your data and all of our technicians must sign non-disclosure agreements. We value your privacy and go above and beyond industry standards to insure it. All of our data recovery services are HIPPA-compliant.

When we do business with you, we may collect a variety of information including, but not limited, to your name, address, and phone number. When the service is completed, we retain only the following:

  • Your contact information in case we need to contact you in the future
  • An overview of the work completed for you and receipts for tax purposes
  • Any information necessary for discount or promotional purposes
  • Any other information provided with the understanding that it will be retained (such as surveys and feedback)

When you visit our website, we store information your computer provides in the course of the visit including, but not limited to: the page you clicked a link to our site from, your browser type, IP address, etc. We use cookies to track your journey across your site and make our site more usable for everybody.

We never sell, rent, or otherwise give away your informationĀ to any entity unless required by a court order, subpoena, or other legal measure. On occasion we must give your information to third parties in the course of normal business, such as giving the post office your address so we can mail you an invoice.